Patient Registration
Hours of Operation: 8:00 a.m. - 4:00 p.m., Monday to Friday.

After hours admissions are processed at the Charles Street Site switchboard. All non-urgent ambulance bookings are completed through the Admitting office at extension 1116. All urgent transfers are completed through the nursing unit. All outpatient registration is completed by Central Registration from 7:00 a.m. - 6:00 p.m.

Admissions to Garden Street Site are processed through the Charles Street Site Central Registration.

Spiritual Care
The Spiritual Care Team commits itself to holistic spiritual ministry. The teamstrives to meet patient needs through pastoral visitation, ecumenical worship and prayer while respecting the diversity of each person’s faith choice and traditions.

Community clergy are contacted on an individual basis to strengthen the religious component of care through sacramental ministry. For further information or individual requests call extension 4120.

Quiet Room, Charles Street Site - located in room XG-170 on the ground floor next to the cafeteria. Open 8 a.m. to 8 p.m.

Chapel, Garden Street Site - located on the fourth floor in room 462. Open 24 hours a day, 7 days a week.

Sister Mary Alberta Quiet Room, Garden Street Site - located on the 4th floor in room 402. This was especially decorated for patients and their families/friends to enjoy some quiet time away from the nursing floors.

Surgery
In preparation for surgery patients may be asked to attend a pre-operative admission clinic for tests, complete admission information and receive instructions. During this visit important information is provided to help prepare for surgery and recovery. Patients may be asked to attend a pre-operative assessment clinic and physiotherapy educational class. Valuable information and instruction regarding rehabilitation exercises is provided in these classes.

After day surgery, a responsible person must accompany the patient home. Patients should not be alone for 24 hours after surgery.

Some surgical procedures require the patient to be admitted to the hospital after the operation. In those cases the patient is admitted to the hospital inpatient unit after his/her procedure.