PERSONAL HEALTH INFORMATION
The hospital collects personal health information about patients from the patient or the person acting on a patient’s behalf. The information may include a patient’s name, date of birth, address, health history, records of the hospital visits and care received during those visits. On occasion, personal health information is collected from other sources should the patient give consent or if the law permits.

Uses and Disclosures of Personal Health Information
The hospital may use and disclose patient personal health information to staff, students and physicians for:
• treating and caring for a patient.
• payment services provided (from OHIP, WSIB, your private insurer or others).
• planning and administering internal operations.
• conducting quality improvement activities (such as patient satisfaction surveys).
• compiling statistics.
• fundraising to improve our healthcare services and programs.
• complying with legal and regulatory requirements.
• fulfilling other purposes permitted or required by law.

Patient Choice
A patient may access and correct their personal health records or withdraw consent for some of the above uses and disclosures by contacting the hospital.

Important Information
The hospital takes steps to:
• protect personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
• conduct audits and complete investigations to monitor compliance with privacy requirements.
• ensure everyone performing services protects the privacy and only uses personal health information for the purposes to which consent has been given.

How to Contact Us
For information on how to access your personal health information or to raise a concern about our privacy protection practices, contact our Privacy Officer at extension 1148.

You have the right to complain to the Information and Privacy Commissioner of Ontario if you think your rights have been violated. Toll free 1-800-387-0073.